not to get scammed
a longtime customer of ours and has a blog
www.DadisLearning.com. Jon experienced getting scammed
by a garage door repair company and has written a great blog
“Don’t Get Scammed – Garage Door Repair Ripoff”. We suggest
reading Jon’s blog. Of course, his solution in the DFW area
is to call Door Works. Here is Jon’s article
Garage Door Repair and Installation FAQs
opening in 1993 Door-Works we have answered every type of
question you can image. We have collected the most common
questions and answered them below for your convenience. If
you don’t find the your looking for below, give us a call.
My garage door opener is not working. Is there an
emergency release to disengage it so I can open my garage
Yes! There should be a rope hanging from a
trigger that is attached to the bar going from the opener to
your door with a handle on it. Just pull down firmly on the
handle attached to the rope to dislodge the opener and you
should be able to manually open your door.
What should I do if my garage door opener gets lost or
Most homeowners have a spare garage door remote, which is
great in a situation where one goes missing. If you have
lost a garage door remote, you need to erase the lost remote
from the memory of your opener and reset the code. By
erasing the memory and resetting the code, you ensure your
lost garage door remote will no longer work. It’s the same
as changing the locks on your house if a key goes missing.
Quality garage door opener brands like LiftMaster® provide
helpful online guides for situations just like this. Take a
look at LiftMaster’s
helpful guide that shows you how to erase a remote control from
your garage door opener’s memory.
Why does my garage door only go down a couple of inches
Garage Door Openers manufactured after 1993 have an infrared
safety eye system to reverse the garage door if anything is
in the way of the door when closing. Sometimes this could be
as simple a broom handle or spider web blocking the "light
beam". It is also possible for the sensors to become
misaligned and that will also cause the door to reverse
immediately or in some cases when they are just slightly out
of adjustment the door may travel part way before reversing.
Check sensors for an obstruction or see if the lighted
indicators located on both the sending and receiving eyes
are both lit. If one is out or blinking, then they may need
re-aligned or replaced.
Do I have to replace my whole garage door if just a
section is damaged?
This is determined by whether the replacement section is
still in production and if it is, then does the condition of
the rest of the door make this a good solution. Sometimes
the better economic solution is to replace the complete
Why won't my garage door opener transmitter work?
First check to see if your wall console has a vacation
switch or lock button. Most times your lighted pushbutton
will be blinking if that function has been activated. Push
and hold the vacation or lock button for approximately five
seconds and release. If that was the problem the transmitter
should then work. If still not working, try a new battery.
Be careful to not disturb the coding switches if present. If
still malfunctioning you may check to see if coding switches
on transmitter match the switches on the power unit hanging
from the ceiling.
Why won't my garage door open?
If you have an electric garage door opener and no noise is
noted when activated, try disconnecting the opener by
pulling the emergency release and manually lifting the door.
If the door moves the problem most likely is the opener.
Make sure there is power to the outlet supplying the opener.
If you have power to the garage door opener, then it is time
to call a trained professional. There may be a loose wire,
or it could be time for a new opener. If there is a problem
with the counterbalance mechanism, possibly a broken spring,
repair should be made by a qualified door mechanic.
Is it safe for me to repair my own garage door spring?
No, unless you have experience in changing a garage door
spring, you should have them changed by a qualified door
mechanic. Keep in mind that the spring / counterbalance
system is engineered to lift doors weighing more than three
hundred pounds! A tremendous amount of torque is generated
by a torsion spring and should be avoided at all cost by an
inexperienced person. Extension springs carry a great deal
of potential energy and many people have been injured
un-necessarily when making a wrong move.
Can I remove a garage door component and bring it in for
you to help me find a replacement?
Common sense rules when removing hardware from a garage door
system. If any is related to the spring/counterbalance
system, it should not be touched! This includes the bottom
bracket where the lift cable is most commonly attached. If
in doubt, don't risk injury! As a company we've made it our
policy to help customers find what they need without
incurring added expense of a service call charge when
possible. This may include a trip to your house if necessary
to survey the cause of the problem. We'll be happy to then
sell you what you need to complete your own repair or advise
you if you should have your door repaired by a
Will you give me advice if I get stuck on my garage door
or opener installation?
Yes, we give many people free advice every day. If
necessary, we can complete your installation if you are
ready to give up. Unfortunately, many times the wrong
material is ordered for a particular application. In that
case hopefully the store where the material was purchased
will be able to correct the problem. The best way to help
insure you get what you need is to buy the product from a
professional garage door dealer who will ask the right
questions and give you the help you need.
Door Works also has a sister company
Southwest Shade Solutions. Southwest Shade provides custom built retractable Awnings, interior and exterior solar screens as well as retractable insect screens. We are the only Durasol awning dealer in the Dallas Fort Worth Area.
Feel free to come visit our showroom to see some of our Awning and screen displays. Our office is located at 1803 Tarrant Lane #200 in Colleyville, 76034.
Click HERE for a map.