How not to get scammed
Jon is a longtime customer of ours and has a blog www.DadisLearning.com. Jon experienced getting scammed by a garage door repair company and has written a great blog “Don’t Get Scammed – Garage Door Repair Ripoff”. We suggest reading Jon’s blog. Of course, his solution in the DFW area is to call Door Works. Here is Jon’s article http://www.dadislearning.com/2018/01/17/dont-get-scammed-garage-door-repair-ripoff/
Tim Sackson - Fantastic service as always. High quality work and friendly, professional and helpful experts providing good advice. Highly recommend.
John Tilley - On time, courteous, good explanation of work and parts, efficient, good clean up, fair price = EXCELLENT
Colleen Burchfield - This company takes great care of its customers. We highly recommend them.
Patrick O'Hanlon - Top notch service from scheduling to installation. Jesus did an excellent job installing 2 new garage door openers. He walked me through the app installation on my phone as well as programming 3 cars. Great locally owned business
Christoph Buchler - Responsive and accommodating throughout the entire process. Timely scheduling, arrival and completion of the work. Definitely would use them again.
Laurie Ganucheau - Love this company! They are fast, courteous, and honest! Family owned. Don’t hesitate to give them your business!!
Mike Costello - Absolute best company to use for garage doors.
Colleen Burchfield - Door works is a quality trusted company. I highly recommend this company. Customer service is the best. Thank you? Door works!!’
Cindy Sammons - As always, Door Works got to us quickly, and provided exceptional service, from diagnosing the issue to rapidly fixing it, all accompanied by an explanation of the issue. And the service was concluded by a thorough inspection of both doors, as well as complete lubrication. They have always provided A+ level service!!!
Patty Jackson - Simply the best service and response time in the business. We have been with you since 1999 and no plans to change!
Kevin Martin - I can't say enough about Door Works! They are very responsive, customer friendly and most of all very professional. I would recommend this company all day long.
Melissa Prieto - We shopped around for an installer for our garage door and we could not be happier with Door Works Overhead Door! Excellent and easy process to order, installation went as planned! Mitch was our service provider and he was efficient, professional and knowledgeable! Look no further for your garage door needs! Thank you Door Works and thank you Mitch!
Mark Wilkins - Fantastic Services explained everything with a lot of extra information about my garage door. I will be a long time customer.
Patty Green - Received excellent, timely service — will definitely use in the future for garage door/opener needs Very good experience!!
Kurt Meyer - Phenomenal service and professional every time no matter who they send out! Customer 4 Life.
Roger MacLeod - Always excellent. He’s like the “Garage Door Whisperer”. So precise in evaluation, and equally perfect in repair or adjustment! You have no worries with him in the homeowner’s corner!!!
John Brock - I would highly recommend Door Works. I've used them for years and have always been very satisfied with their quality products and professional service.
Sandy Snow - Thank you for going over and beyond to help our dad. Your kindness with our 98 year old father (World War II Veteran) plus your excellent work continues to affirm our trust with your company. We appreciate Mitch for his expertise and grace.
Andrea Reordan - Jesus goes above and beyond to get everything done efficiently, and is great to work with. Scheduling was also easy, great customer service. I will recommend them to friends and family, and plan to call them again in the future.
Steve Pracht - Jesus Reyes did an outstanding job replacing a garage door opener at our home. He is very professional and friendly and explained the entire process up front in thorough detail. His work is absolutely first class and we are very thankful to have found such an amazing company to work with.
Larry Glaze - Service was great. Appointment was from 11-1p. I was notified 30 mins in advance that they were on their way. They arrived right at 11 and were done by 1p. They replaced 2 Liftmaster openers with new units, everything worked as expected, and the person was friendly and answered all of the questions I had. I had previously used a well know company in DFW but after charging me $1000 for a spring replacement on a single steel door weighing 130 lbs I decided enough was enough. Door Works was less than half the cost of the other company and services was just as awesome. I will definitely use them again.
Susan Perkins - Door Works are always so to help and make recommended services to maintain and improve my garage doors, automatic gates and window screens. I wouldn't go to anyone else for great customer service. Jay and his staff are amazing!!!
Kirk Christian - Just wanted to drop a note of thanks, we've had Door Works out a total of 3 times since we purchased our home... and you guys have been fantastic each time. Everyone there has been extremely friendly, timely, and cooperative. The guys who have come out to do the work have been quick, thorough, informative and friendly as well. We certainly didn't get a "high pressure want to charge more than necessary" kind of attitude and it is greatly appreciated. I will definitely be spreading your name around as a business that I trust and have been completely pleased with the results. You will see a google review from me as well. Thanks! Great job! Please personally thank Jesus for me this time, too.
Larry Strickland - What a pleasure to call a service provider and they immediately return the call, send out a qualified professional service person the same day, repair the problem and the cost was very reasonable. Jesus was very knowledgeable in explaining the issue and did an outstanding job fixing the problem. I couldn’t be more satisfied. Thank you.
Sarah C Hunsinger - Jesus just finished fixing my garage door on our home. He was extremely professional and efficient, and he explained everything in layman's terms. I was very impressed. He mentioned that his 17 years in the industry give him the experience to "make this look easy", and he is right! Than you for sending such a well qualified technician.
Jim Bergstrom - Recently we had your company come out to do routine maintenance on the door opener we purchased from your company several years ago. Jesus was the technician you sent for our service call. I could not have been more pleased... Jesus was courteous, prompt, and obviously knows his job very well. He explained the process thoroughly and did an outstanding job overall, including clean-up, which speaks well for Jesus & Door Works. Based on my experience, Jesus is a real asset for your company, and I just wanted to let you know about our experience.
Kim Mangone - I want to thank you all for being such a friendly and professional company to deal with, both 3 years ago and this week. From the kind and professional return phone call the same day I emailed for service to the very courteous and helpful gentleman who came to service my garage door without my having to leave the office, I appreciate all of you. Since being disappointed in companies, their customer service and follow up seem to be the norm now, it is a wonderful surprise to do business with a company that does what they say they will do and does it right the first time. I will continue to recommend Door Works to my friends and neighbors and thank you again for your professionalism.
Douglas Finley - Woke up Saturday morning and was just leaving home to run errands. Went to open my garage door but door wouldn't open. I found that one of the door springs was broken. Checked Angie's List for Garage Door Repair in my area - found Door Works. Highly rated so I gave them a call. Spoke with Jay - explained the situation - he said he could get someone out to fix the spring within an hour or so.
Repair guy showed up about an hour and a half later. Very professional - worked quickly and replaced both springs. Am VERY impressed that I was able to get it repaired so quickly on a Saturday and was able to get on with my day. Will be using them in the future for all of my garage door needs!
I have attached a picture of our garage door; it looks great and all of my neighbors love it. Thank you again for both a quality product and an extremely professional installation. Jesus represented your organization well and did whatever he needed to do to ensure our satisfaction.
In this day and age where no one really cares about quality and making the customer happy; he went out of his way to do everything right.
Have a great day and if you are ever in the neighborhood, please stop by to say hi. As I stated on our phone call, feel free to use us as a reference. I will try to stop by next week to pick up the repeater as I am busy today getting my Duster ready for the Good Guys Show this weekend at TMS.